I also sent this to bernt@juicehifi.com but was unsure whether support was on this forum.
I installed Audiolense 6.19 64-bit on my Win 10 PC and it won't run.
Windows 10 Home 21H1 version 19043.1586
.NET version 4.8 installed
C++ 14.29 installed
Intel 10400 6 core CPU
16 GB RAM
4K monitor
Only JRiver and a small number of utilities installed
When Audiolense is run, there is a spinning cursor briefly and then nothing. Perfmon shows the audiolense.exe process running for a few seconds and then indicates it is terminated.
Switching BitDefender off makes no difference
Switching display scaling from its current 175% to 100% makes no difference
Switching display resolution to 1080p 100% makes no difference
Audiolense 6.18 and 6.17 exhibit same issue
I could not find any log files for Audiolense. Is there a way of switching on debugging or log trace?
I installed Audiolense 6.19 64-bit on my Win 10 PC and it won't run.
Windows 10 Home 21H1 version 19043.1586
.NET version 4.8 installed
C++ 14.29 installed
Intel 10400 6 core CPU
16 GB RAM
4K monitor
Only JRiver and a small number of utilities installed
When Audiolense is run, there is a spinning cursor briefly and then nothing. Perfmon shows the audiolense.exe process running for a few seconds and then indicates it is terminated.
Switching BitDefender off makes no difference
Switching display scaling from its current 175% to 100% makes no difference
Switching display resolution to 1080p 100% makes no difference
Audiolense 6.18 and 6.17 exhibit same issue
I could not find any log files for Audiolense. Is there a way of switching on debugging or log trace?