Issues with AL

vego99

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Thread Starter
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Jul 8, 2018
Messages
12
Hello everyone,

I'm having issues with AL running on my computer.

Mac mini running parallels and windows 10.

The program will start but when I click on "Measurement". I get a error that pops up and closes the program.

I've tried turning off smart screen and tried turning of defender but still having issues.

When using the even log, I'm getting two errors:

Faulting application name: Audiolense.exe, version: 6.20.8146.20308, time stamp: 0x6261210a

Faulting module name: KERNELBASE.dll, version: 10.0.19041.906, time stamp: 0x2f2f77bf

Exception code: 0xe0434352

Fault offset: 0x0000000000034b59

Faulting process id: 0x10e0

Faulting application start time: 0x01d8954ef3b7d365

Faulting application path: C:\Program Files\Juice Hifi\Audiolense 6.20\Audiolense.exe

Faulting module path: C:\Windows\System32\KERNELBASE.dll

Report Id: 196b9ab4-23aa-4458-bc08-d2f2cba9d628

Faulting package full name:


AND

Application: Audiolense.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.DllNotFoundException

at Juice.PortAudio.Pa_AbortStream(IntPtr)

at Juice.PA_HighLevel.NT4kpgjQWI(Boolean)

at Juice.PA_HighLevel.Finalize()



Any help will be greatly appreciated!

Erik
 

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juicehifi

Audiolense
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Feb 5, 2018
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454
I hope someone with parallels experience can share their insights here.
 

whoareyou

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Dec 23, 2021
Messages
79
My AV System  
Main Amp
Benchmark AHB2
Additional Amp
ATI AT525NC
Computer Audio
JRiver
DAC
Exasound E38
Front Speakers
Psb synchrony one
Center Channel Speaker
PSB synchrony one C
Surround Speakers
Revel m105
Turns out it was missing Motu drivers.
Just curious. Were the Motu drivers previously installed and then uninstalled?
If so, I had similar experience with ASIO4All. After install and then uninstalling ASIO4ALL (decided I didn't need it), I had same experience.

The solution was to reinstall ASIO4ALL.

Not sure what root of problem is, ASIO4ALL's unistall or AL, but other programs such as JRiver did not have this issue,
 

vego99

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Thread Starter
Joined
Jul 8, 2018
Messages
12
Hi Everyone, turns out the error resolved it self after doing a clean install of windows and getting all the Motu audio drivers installed.

I'm now able to perform measurements however, after the sweeps are performed I'm now getting this "IR Extraction Failure" message.

Any clues?
 

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whoareyou

Member
Joined
Dec 23, 2021
Messages
79
My AV System  
Main Amp
Benchmark AHB2
Additional Amp
ATI AT525NC
Computer Audio
JRiver
DAC
Exasound E38
Front Speakers
Psb synchrony one
Center Channel Speaker
PSB synchrony one C
Surround Speakers
Revel m105
I've found that AL doesn't always play nicely with Windows Defender.
I stopped having many of these types of mysterious issues once defender was told AL is safe.
I simply told windows defender to ignore AL and some of its directories.
 

vego99

New Member
Thread Starter
Joined
Jul 8, 2018
Messages
12
I've found that AL doesn't always play nicely with Windows Defender.
I stopped having many of these types of mysterious issues once defender was told AL is safe.
I simply told windows defender to ignore AL and some of its directories.
Just checked and i have windows defender turned off.

Cant figure out why this IR extraction error is occuring.

@Mitchco @juicehifi any ideas?
 

jrobbins50

Member
Joined
Oct 4, 2018
Messages
128
My experience with the fun IR Extraction Failure error is frustrating, most recently today. You might consider using ASIO4all rather than the Motu ASIO. Sometimes, rebooting AL works. Sometimes, I need to reboot my Roon/HQP server on which I have AL installed for measurement. I always check at least one speaker connection to ensure the test signal is heard as a steady, but not fast, staccato. When it goes fast, or if when I start measuring, I see only the first speaker, or the first couple of speakers, moving the meter during the sweep, I know it won’t go well. I also use only a 5 second sweep rather than 10 seconds. This is with a UMIK-2 USB mic and an Okto dac8pro. Not sure what you are using with your Motu. JCR
 

vego99

New Member
Thread Starter
Joined
Jul 8, 2018
Messages
12
IR Extraction error has been resolved. The failure was due to not getting any input signal. A little extra routing was needed and the input channel needed to be changed. I'm now able to get through measurements without error.
 
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