Purchasing Advice Needed Yamaha Aventage Line or outlaw 976

Discussion in 'Forum Assistance, Support and Requests' started by jbasch99, Nov 14, 2018.

  1. andyc56

    andyc56 Member

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    I didn't contact them. I saw that another poster, Eric Desrochers, did. I can't seem to link to individual posts in the Outlaw forum, but in post 97824 of that thread, he says:
    I got discouraged by that, and just decided to go another route. If you'd like, I could email them, then post their reply here.

    Regarding whether the problem occurs when other interfaces besides HDMI are used, Eric Desrochers wrote this in post 97837:
    and this in post 97840:

    So Outlaw is aware of the problem.
     
  2. andyc56

    andyc56 Member

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    Yes, I'd be very interested to find out. Apparently he's aware of the problem, as reported by Eric Desrochers.

     
  3. Deromax

    Deromax New Member

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    Hello! I just saw that I was quoted on this forum, and signed-in right away! I'm willing to provide any informations I can about this issue if it can help. Having a third party web site as this one inquiring into this matter to Outlaw is just what we need to hopefully have them acting. I also privately reported other outstanding bug issues to Outlaw CS, but after more than a year on the market, no firmware update have been developped and issued yet for the 976.

    Do the reviewer stilll have the test unit with him?
     
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  4. Matthew J Poes

    Matthew J Poes Staff Writer
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    It had to be sent back for another reviewer. They couldn’t keep up with demand and couldn’t afford to leave the unit with me.
     
  5. andyc56

    andyc56 Member

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    The reviewer was made aware of this problem on Nov. 15. The review came out on Dec. 7 and mentioned nothing about it, instead saying this:

    This should dispel any misconception of whether the review was written for the benefit of the consumer or the manufacturer.
     
  6. Matthew J Poes

    Matthew J Poes Staff Writer
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    This is completely false. I was not made aware that such a problem existed nor did I ever indicate knowing that. I said I didn’t notice any such problem. Your comment is uncalled for.
     
  7. Matthew J Poes

    Matthew J Poes Staff Writer
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    Andy I misunderstood what you were suggesting at first. I understand we had touched on this issue on Nov 15, but my review unit had already shipped back to the manufacturer at that point and the review has already been completed, reviewed, and edited. So I couldn’t test the specific circumstances you were referencing. The review was not paid for or sponsored by the manufacturer... it was a consumer-oriented review, so don’t read into the fact that the issue wasn’t addressed. But it’s certainly not something I experienced and I put the unit through it’s paces in order to best evaluate its functionality. If this slipped through the cracks, it’s for no other reason than it slipped through the cracks.

    I have reached out to Outlaw for comment on the issue... and I’ll ask them if they could resend me the review unit for further testing.
     
  8. Todd Anderson

    Todd Anderson News Editor / Reviewer/ Senior Admin
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    @Deromax ... what did Outlaw say to you when you reported the issue? And you're sure there's no gapless menu setting that is or isn't engaged?
     

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