Problem to export and save measurements

Emile Blanc

New Member
Thread Starter
Joined
Nov 27, 2018
Messages
9
Dear John,

I have been having troubles exporting measurement as texts. Often when I click export measurement as text (all or one), the dialog box shows up to set the export settings but when I click "OK" nothing happens. I have to restart REW sometimes several times to finally export.
I am using Mac Os 10.14.6 and this has been happening since several versions of REW.
Do you know how this can be solved?

Thanks
 

John Mulcahy

REW Author
Joined
Apr 3, 2017
Messages
2,023
If you encounter a problem like that please check the REW log files to see if any errors have been captured, their location is shown in the About REW dialog. Information from the last 10 startups is captured, can zip the whole log file directory and attach it. It may also be helpful to attach an example of a measurement that has shown the problem.
 

Emile Blanc

New Member
Thread Starter
Joined
Nov 27, 2018
Messages
9
Hi,
I checked the log files and there is no error captured. It doesn't seem like it depends on the measurement, it happens to any measurement I have.
And when it happens, I cannot export anything of the export menu except as MLSSA.
 

John Mulcahy

REW Author
Joined
Apr 3, 2017
Messages
2,023
After you have seen this happen could you close REW, zip the log files directory and attach it here?

When you say "nothing happens" do you mean the settings dialog stays visible, or the settings dialog disappears but the file save dialog doesn't appear?
 

Emile Blanc

New Member
Thread Starter
Joined
Nov 27, 2018
Messages
9
It just happened again. Here are the log files.
When I click "OK", the setting dialog disappears but the file save dialog doesn't appear
 

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