Nvidia Shield TV and Amazon Prime Video

mechman

Senior Admin
Staff member
Thread Starter
Joined
Apr 4, 2017
Messages
1,262
Location
Empire Township, MN
My AV System  
Preamp, Processor or Receiver
Pioneer VSX-832
Universal / Blu-ray / CD Player
Oppo UDP-205
Front Speakers
Definitive Technology Studio Monitor 55s
Center Channel Speaker
Definitive Technology CS8040
Surround Back Speakers
Definitive Technology DI6.5R
Other Speakers or Equipment
Apple TV 4K
Video Display Device
LG OLED65C7P
Remote Control
Logitech Harmony 650
Other Equipment
DirecTV HR54/200
I've been having a lot of issues with these two as of late. It's gotten to the point where I cannot watch my Amazon shows on the Nvidia Shield. I keep getting this message whenever I want to watch something "We're unable to play your video at this moment. Please try again in a few minutes ". And these will all play fine on pretty much any other device I try - Rokus, ATV 4Ks, iPads, iPhones, Android phones and tablets.

Anyone else experience this? I've found quite a few people have had this issue via google and they say the solution is to completely factory reset the Shield. That will be quite the operation...

I'll keep you posted on how this goes.
 

mechman

Senior Admin
Staff member
Thread Starter
Joined
Apr 4, 2017
Messages
1,262
Location
Empire Township, MN
My AV System  
Preamp, Processor or Receiver
Pioneer VSX-832
Universal / Blu-ray / CD Player
Oppo UDP-205
Front Speakers
Definitive Technology Studio Monitor 55s
Center Channel Speaker
Definitive Technology CS8040
Surround Back Speakers
Definitive Technology DI6.5R
Other Speakers or Equipment
Apple TV 4K
Video Display Device
LG OLED65C7P
Remote Control
Logitech Harmony 650
Other Equipment
DirecTV HR54/200
30632

It didn’t work...
 

Sonnie

Senior Admin
Staff member
Joined
Apr 2, 2017
Messages
2,610
Location
Alabama
My AV System  
Preamp, Processor or Receiver
NAD M17 V2 Processor
Main Amp
Emotiva XPA-1 Gen 2 Monoblocks
Additional Amp
Emotiva XPA Seven
Other Amp
Emotiva A-150
Universal / Blu-ray / CD Player
Panasonic UB9000 4K UHD Player
Front Speakers
MartinLogan Classic ESL 9
Center Channel Speaker
MartinLogan Focus C-18
Surround Speakers
MartinLogan ElectroMotion ESL
Surround Back Speakers
MartinLogan Motion 12
Front Height Speakers
MartinLogan EM-IC
Rear Height Speakers
MartinLogan EM-IC
Subwoofers
SVSound SB16-Ultra x 4 + 2x Custom 18's
Other Speakers or Equipment
Behringer Sub Amps x2
Video Display Device
Epson 6050
Screen
Elite Screen
Remote Control
Universal MX-890
Other Equipment
Dish Joey 4K
I got rid of Apple 4K and Shield TV ... never could either of them to act right on a consistent basis. Now have the Panasonic unit and haven't had the first issue.
 

JBrax

Senior Member
VIP Supporter
Joined
Apr 18, 2017
Messages
1,567
My AV System  
Preamp, Processor or Receiver
Marantz sr7010
Main Amp
Emotiva XPA-3
Universal / Blu-ray / CD Player
Samsung K8500
Front Speakers
Klipsch rf-7 II
Center Channel Speaker
Klipsch rc-64 II
Surround Speakers
Klipsch rs-42 II
Surround Back Speakers
Klipsch rb-51 II
Front Height Speakers
Klipsch rb-51 II
Rear Height Speakers
Klipsch rb-51 II
Subwoofers
SVS PB12-NSD (X2)
Other Speakers or Equipment
Panamax M5300
Video Display Device
Sony Bravia XBR65-930D
Remote Control
Logitech Harmony One
Other Equipment
PS4
We use strictly AppleTV 4K and have never had issues with any of the apps. An added bonus is Netflix and Disney+ offer many Atmos encoded programs.
 

mechman

Senior Admin
Staff member
Thread Starter
Joined
Apr 4, 2017
Messages
1,262
Location
Empire Township, MN
My AV System  
Preamp, Processor or Receiver
Pioneer VSX-832
Universal / Blu-ray / CD Player
Oppo UDP-205
Front Speakers
Definitive Technology Studio Monitor 55s
Center Channel Speaker
Definitive Technology CS8040
Surround Back Speakers
Definitive Technology DI6.5R
Other Speakers or Equipment
Apple TV 4K
Video Display Device
LG OLED65C7P
Remote Control
Logitech Harmony 650
Other Equipment
DirecTV HR54/200
Yeah outside of Atmos, I've had zero issues with ATV 4K. And outside of Amazon Prime Video, I've had zero issues with the Shield TV. :dontknow:
 

mechman

Senior Admin
Staff member
Thread Starter
Joined
Apr 4, 2017
Messages
1,262
Location
Empire Township, MN
My AV System  
Preamp, Processor or Receiver
Pioneer VSX-832
Universal / Blu-ray / CD Player
Oppo UDP-205
Front Speakers
Definitive Technology Studio Monitor 55s
Center Channel Speaker
Definitive Technology CS8040
Surround Back Speakers
Definitive Technology DI6.5R
Other Speakers or Equipment
Apple TV 4K
Video Display Device
LG OLED65C7P
Remote Control
Logitech Harmony 650
Other Equipment
DirecTV HR54/200
I got rid of Apple 4K and Shield TV ... never could either of them to act right on a consistent basis. Now have the Panasonic unit and haven't had the first issue.
Are you talking about the Panasonic DP-UB9000? Can you do Plex on that?
 

Grzywa

New Member
Joined
May 25, 2017
Messages
4
My AV System  
Preamp, Processor or Receiver
Marantz AV8801
Main Amp
Parasound A21
Additional Amp
Cary Audio Design Cinema5
Other Amp
Parasound HCA-1206
Universal / Blu-ray / CD Player
Oppo BDP-105D
Front Speakers
GoldenEar Triton One
Center Channel Speaker
GoldenEar SuperSub XXL
Surround Speakers
GoldenEar Triton Five
Surround Back Speakers
GoldenEar Triton Seven
Subwoofers
Velodyne DD18 Plus
Other Speakers or Equipment
B&W 685, B&W ASW610, Parasound P5, Vincent SP-331
Video Display Device
Philips 65"
Remote Control
Logitech Harmony Elite
Other Equipment
Cambridge Audio Topaz SR10, Rega RP3, Sony PS-LX4
I have issues with prime video app on all my devices. Including LG oled, nvidia shield, mi box, etc.. . After each updated there is moment of uncertainty if it will work :) it's not a tv or Android problem but programming quality of Amazon.
 
Last edited:

mechman

Senior Admin
Staff member
Thread Starter
Joined
Apr 4, 2017
Messages
1,262
Location
Empire Township, MN
My AV System  
Preamp, Processor or Receiver
Pioneer VSX-832
Universal / Blu-ray / CD Player
Oppo UDP-205
Front Speakers
Definitive Technology Studio Monitor 55s
Center Channel Speaker
Definitive Technology CS8040
Surround Back Speakers
Definitive Technology DI6.5R
Other Speakers or Equipment
Apple TV 4K
Video Display Device
LG OLED65C7P
Remote Control
Logitech Harmony 650
Other Equipment
DirecTV HR54/200
Well I have zero issues on anything outside of the Nvidia Shield TV. Haven't checked the Shield TV in a few days though.
 

thrillcat

Moderator
Staff member
Joined
Jul 26, 2017
Messages
525
Location
Ames, Iowa
My AV System  
Preamp, Processor or Receiver
Anthem AVM60
Main Amp
Emotiva UPA-700
Additional Amp
Emotiva UPA-500
Other Amp
Jolida JD202BRC (2-channel system)
Universal / Blu-ray / CD Player
Sony UBP-X800
Front Speakers
Triad InWall/4 Gold
Center Channel Speaker
Triad InWall/4 Gold
Surround Speakers
Triad InWall/4 Gold
Front Height Speakers
Mission 77ds
Rear Height Speakers
Mission 77ds
Subwoofers
SVS PB2000
Other Speakers or Equipment
Definitive Technology BP20 (2-channel system)
Video Display Device
JVC DLA X790R
Screen
SeymourAV CenterStage UF 115"
Remote Control
Harmony Elite
Other Equipment
ProJect Debut Carbon Turntable (2-channel system)
Having delved deeply into the PLEX concept, first with AppleTV, then on a Shield, then trying Emby on the Shield, and finally ending up on Kodi, last week I had finally had enough of the Shield.

The AppleTV is a great device for 60% of the public.

The Shield is a great device for another 20% of the public.

For the other 10% (ie people like us), there are too many glitches and shortcomings in the highest end features.

Plus the Shield’s remote is terrible, it loses connection and the whole unit locks up too frequently.

Last night I put a Zidoo 10S in my rack, installed their custom Kodi kit, and I think this will be the best box for those who demand the highest quality playback of movie files from a server.

I’ll make its own post soon, once I’ve had time to run it through the paces.
 

mechman

Senior Admin
Staff member
Thread Starter
Joined
Apr 4, 2017
Messages
1,262
Location
Empire Township, MN
My AV System  
Preamp, Processor or Receiver
Pioneer VSX-832
Universal / Blu-ray / CD Player
Oppo UDP-205
Front Speakers
Definitive Technology Studio Monitor 55s
Center Channel Speaker
Definitive Technology CS8040
Surround Back Speakers
Definitive Technology DI6.5R
Other Speakers or Equipment
Apple TV 4K
Video Display Device
LG OLED65C7P
Remote Control
Logitech Harmony 650
Other Equipment
DirecTV HR54/200
I haven't had any issues with Plex really. It is what it is on each device. If/when you can get Atmos from it on an ATV 4K, that would solve a lot of my issues. That's about the only thing it really is lacking for me. I have noticed what you're talking about with the Shield remote - where it disconnects. But it isn't at the point where I would consider it a nuisance for me. The only problem with the Shield is that it wouldn't play Amazon Prime shows, which may be fixed by now as I haven't tried it in several days. I do know that there were quite a few people with this issue though. I actually have a Roku 4K stick on the back of my AVR just in case I do have any issues in the future.

I'm pretty much convinced there will never be 'one box to rule them all'.
 
Top Bottom