Michael Scott
Partner / Reviewer
More
- Preamp, Processor or Receiver
- Yamaha TRS-7850 Atmos Receiver
- Other Amp
- Peavy IPR 3000 for subs
- Universal / Blu-ray / CD Player
- Panasonic UB820 4K UHD Player
- Front Speakers
- Cheap Thrills Mains
- Center Channel Speaker
- Cheap Thrills Center
- Surround Speakers
- Volt 10 Surrounds
- Surround Back Speakers
- Volt 10 Rear Surrounds
- Rear Height Speakers
- Volt 6 Overheads
- Subwoofers
- 2x Marty subs (full size with SI 18's)
- Video Display Device
- Sony 85 inch X950H FALD TV
Ok guys, I picked up a 65 inch Bravai 5 from Costco yesterday when they had that blistering clearance sale and today I noticed what looked like image retention/burn in on the bottom of the TV.... I was shocked as I have never seen burn in on mini-led's,specifically this big. I didn't notice it while we were just playing a lot of content on the TV for about 4 hours last night, but noticed it today when the image I was watching shifted to a bright white screen. then there it was at the bottom. it looks sort of like a T-moible "T" symbol (with the dots and everything) right in the center bottom of the screen, then extends out like a thick band all the way to the bottom right corner. left side and all other parts of the TV is fine.
one thing that has me suspicious is that it's the right thickeness and height for that adhesive screen tape that they put around the edges of the TV in the manufacturing process. I rain some distilled water on a brand new micro fiber lens cleaning cloth and gave it a wipe just in case, but no residue came off, so I'm guessing it's not leftover glue that melted.
Here's a couple of pictures below for referernece. It's hard to pick up on a phone but I found yellow seemed to give me the best results. any idea what I"m seeing? Is this mild image retention that will go away? did the adhesive Sony used for the plastic film tape actually pull off the anti reflective coating and cause this? that strange "T-mobile logo" looking thing right where it starts on the left makes me think it's image retention, but it's also right at the same height and thickenss of the tape that goes around the bottom too, so I don't know. just never seen this on a modern LED or Mini-led, especially with only a couple hours of standard movies and demoing a video game last night. the anti-glare coating being ripped off I think is less likely as when I turn the TV off and run a flashlight over the area I'm not seeing the telltale signs of the coating having separate at all. and it goes away on a black screen. it more screams burn in, which is WILD on a brand new MIni-led as they're near impervious to it
if this is permanent damage, It's gonna suck, as Costco's sale ended last night and since they only do returns and exchanges I'd simply be out a TV and have to start over.
EDIT: the reps seem to think it's burn in too....and I think I accidentally got a return somehow that got repackaged. Cuz the service menu lists 12 hours of runtime, but all I did after plugging it in last night was calibrate it, watch a 90 minute movie, demo a game, then go to bed. 4 hours MAX. even counting a full hour for messing around with the TV finding the burn in that would put me at 5 hours max. I have a sneaking suspicion that the panel was returned for this issue elsewhere, and it somehow made its way back into the costco pallet instead of an open box or a refurb
one thing that has me suspicious is that it's the right thickeness and height for that adhesive screen tape that they put around the edges of the TV in the manufacturing process. I rain some distilled water on a brand new micro fiber lens cleaning cloth and gave it a wipe just in case, but no residue came off, so I'm guessing it's not leftover glue that melted.
Here's a couple of pictures below for referernece. It's hard to pick up on a phone but I found yellow seemed to give me the best results. any idea what I"m seeing? Is this mild image retention that will go away? did the adhesive Sony used for the plastic film tape actually pull off the anti reflective coating and cause this? that strange "T-mobile logo" looking thing right where it starts on the left makes me think it's image retention, but it's also right at the same height and thickenss of the tape that goes around the bottom too, so I don't know. just never seen this on a modern LED or Mini-led, especially with only a couple hours of standard movies and demoing a video game last night. the anti-glare coating being ripped off I think is less likely as when I turn the TV off and run a flashlight over the area I'm not seeing the telltale signs of the coating having separate at all. and it goes away on a black screen. it more screams burn in, which is WILD on a brand new MIni-led as they're near impervious to it
if this is permanent damage, It's gonna suck, as Costco's sale ended last night and since they only do returns and exchanges I'd simply be out a TV and have to start over.
EDIT: the reps seem to think it's burn in too....and I think I accidentally got a return somehow that got repackaged. Cuz the service menu lists 12 hours of runtime, but all I did after plugging it in last night was calibrate it, watch a 90 minute movie, demo a game, then go to bed. 4 hours MAX. even counting a full hour for messing around with the TV finding the burn in that would put me at 5 hours max. I have a sneaking suspicion that the panel was returned for this issue elsewhere, and it somehow made its way back into the costco pallet instead of an open box or a refurb
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