Have zone issue with Denon X3300W any advice?

phillihp23

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I have a GoldenEar soundbar and sub hooked up to it. Why is zone two always on? When I turn the receiver on zone 1 turns on and processes. When I turn it off, zone 1 turns off, and the display dims but shows zone 2 on and the AVR doesn’t shut all the way down? Is there some setting I accidentally hit and need to turn off? It didn’t use to do this.
 

Todd Anderson

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Have you tried opening the HEOS app and turning off zone 2?
 

Todd Anderson

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Preamp, Processor or Receiver
StormAudio ISP.24 MK2
Main Amp
Emotiva XPA-5
Additional Amp
Emotiva XPA Gen3 2.8 multichannel amp
Other Amp
Denon X8500H
Computer Audio
AudioEngine A2+
DAC
THX ONYX
Universal / Blu-ray / CD Player
Kaleidescape TERRA, OPPO UDP-203, Panasonic UB9000
Front Speakers
GoldenEar Technology Triton One.R
Center Channel Speaker
GoldenEar Technology SuperCenter Reference
Surround Speakers
SVS Ultra Surround
Surround Back Speakers
SVS Ultra Bookshelf
Front Height Speakers
SVS Prime Elevation x4 (Top Front, Top Mid-Front)
Rear Height Speakers
SVS Prime Elevation x4 (Top Middle, Top Rear)
Subwoofers
dual SVS SB16s + dual PSA XS30s
Other Speakers or Equipment
Behringer 1124p; Aura Bass Shaker Pros; SuperSub X
Video Display Device
JVC NX7
Screen
Seymour Screen Excellence, Enlightor NEO AT Screen
Streaming Equipment
iFi Audio Zen Blue
Streaming Subscriptions
Qobuz, TIDAL, Spotify, ROON
Other Equipment
LG Electronics 65-inch B6 OLED, Sony 65-inch X900F, ZeroSurge 8R15W x 2, ZeroSurge 2R15W x 2

phillihp23

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You my friend have solved my problem of months. It seems simple but it still took me a few try’s with those directions to get it right. Thanks. It’s a weird setup. Between the zone one button and zone two button and the power button. But it’s now back to normal. Hit power zone one on, hit power zone one off.
 

Todd Anderson

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More  
Preamp, Processor or Receiver
StormAudio ISP.24 MK2
Main Amp
Emotiva XPA-5
Additional Amp
Emotiva XPA Gen3 2.8 multichannel amp
Other Amp
Denon X8500H
Computer Audio
AudioEngine A2+
DAC
THX ONYX
Universal / Blu-ray / CD Player
Kaleidescape TERRA, OPPO UDP-203, Panasonic UB9000
Front Speakers
GoldenEar Technology Triton One.R
Center Channel Speaker
GoldenEar Technology SuperCenter Reference
Surround Speakers
SVS Ultra Surround
Surround Back Speakers
SVS Ultra Bookshelf
Front Height Speakers
SVS Prime Elevation x4 (Top Front, Top Mid-Front)
Rear Height Speakers
SVS Prime Elevation x4 (Top Middle, Top Rear)
Subwoofers
dual SVS SB16s + dual PSA XS30s
Other Speakers or Equipment
Behringer 1124p; Aura Bass Shaker Pros; SuperSub X
Video Display Device
JVC NX7
Screen
Seymour Screen Excellence, Enlightor NEO AT Screen
Streaming Equipment
iFi Audio Zen Blue
Streaming Subscriptions
Qobuz, TIDAL, Spotify, ROON
Other Equipment
LG Electronics 65-inch B6 OLED, Sony 65-inch X900F, ZeroSurge 8R15W x 2, ZeroSurge 2R15W x 2
Awesome! I thought that might be the problem... I had a dissimilar zone issue that was related to a remote (I think it was a Pioneer receiver). Drove me nuts.

There’s probably a menu setting that disables zone 2 altogether. But, I’m guessing you probably have looked through the menus?
 
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