Everything OK at Anthem?

FirstShirt

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I’m new to forum but have a question on regarding Anthem. I had been researching and had decided on an Anthem MRX1120, but had a question before I ordered. I sent in my question but a week later Anthem had not replied. I sent in a second time, but no response. Now I see they’ve ended the sale and the price is back up by $700. I’m disappointed that I waited on their response and lost out on the sale. But now I’m worried about support and future of Anthem. Anyone have any inside knowledge? Thanks in advance.
 

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I’m guessing Covid-19 has probably affected their business operations. Most non essential businesses are closed or running on minimal staff.
 

FirstShirt

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I’m guessing Covid-19 has probably affected their business operations. Most non essential businesses are closed or running on minimal staff.
That’s what I was thinking but also noting that they’ve updated their website and dealers have also raised the price. That means someone’s working the computers - would be nice if they could respond to customers as well. Especially when it’s now an additional $700 for me. Just disappointed.
 

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Actually... if their POS is like ours... we can enter the promotion dates and prices adjust back up automatically after the sale is over.

However... those guys are really easy to deal with (MartinLogan, Paradigm, Anthem)... just give them time to get back open, then give them a call and see if they will honor the sale price. They may very well be able to work that out.
 

FirstShirt

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Actually... if their POS is like ours... we can enter the promotion dates and prices adjust back up automatically after the sale is over.

However... those guys are really easy to deal with (MartinLogan, Paradigm, Anthem)... just give them time to get back open, then give them a call and see if they will honor the sale price. They may very well be able to work that out.
Sonnie - appreciate the advice and will give that a try.
 

WingNut

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Sonnie - appreciate the advice and will give that a try.
Sorry for coming to this a bit late. I was interested in an MRX720, but I wasn't even aware of the sale until it was over. I approached my local dealer and he said he would give me the sale price anyway. Worth a try and might be quicker.
 

FirstShirt

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Sorry for coming to this a bit late. I was interested in an MRX720, but I wasn't even aware of the sale until it was over. I approached my local dealer and he said he would give me the sale price anyway. Worth a try and might be quicker.
WingNut: I ended up doing a similar thing, only it was an Online dealer who honored the sale price on the MRX1120. Glad to hear it worked out for you!
 
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