(October 4, 2023) As the old saying goes, "All good things must come to an end." In the case of Zappiti, that end comes now.
The company's 14-year run abruptly ended yesterday as it announced its closure for financial reasons. Zappiti, which cut its teeth by developing an indexing and management system for Dune HD, has spent the last decade manufacturing video management systems that give – or should I say, gave – enthusiasts the ability to access their entire movie library collection directly from onboard or attached storage, or from network-attached storage (NAS) drives. Zappiti's graphic interface is rather slick, not straying too far from what you experience with a streaming media solution like Netflix, or the digital movie download system Kaleidescape.
In an email to dealers, Zappit's Raphael Tabutini said, "It’s with the greatest sadness that I have to announce that Zappiti will be over soon. As you already know, we [have been] fighting since January to keep our baby alive, but unfortunately, Justice has refused to hear us… We have done everything we could; we have worked without being paid to [keep] customers happy waiting to have the Go to continue, but now the Cloud will be disconnected before the end of the year."
As a result of its closure, Zappiti's video software will no longer work with media players and NAS devices, and new movie identification will no longer be available. Customers can, however, continue to enjoy an offline collection.
The email stressed that Zappiti has been liquidated, but the staff is planning to install a new app that will allow current customers to use their Zappiti products. "There will be a small fee for that App," explains Raphael. "But at least they will [have access to] a solution. [Customers] will have to create a new account and a new collection, [but] it’s impossible to retrieve [a] customer’s collection unfortunately. It will be based on a new cloud."
Zappiti says that future parts and warranty service will be handled by Let's Get Physical. Parts will be exchanged at no cost to a customer, but labor and shipping will be charged. Out of warranty players will be serviced by Let's Get Physical for "the usual fees."
We'll update this story as more information becomes available.
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