REW won't start

[Mr Kevin Hughes]

On my laptop where REW was working fine it will no longer start, the splash screen appears, then disappears, then nothing. I've tried uninstalling and reinstalling the current version, tried the current beta, they all behave the same.

Win 10 64bit pro.

I don't see anything in the event logs.

Any suggestions?

 

[John Mulcahy]

Please attach a zipped copy of the log files folder, excluding anything in the temp subfolder.

 

[Mr Kevin Hughes]

Attached.

 

[John Mulcahy]

Looks like this problem. awt.dll is a dll the Java runtime uses, it is part of the REW distribution along with everything else REW needs, but if your machine's path settings are such that a different awt.dll is found somewhere it may have different dependencies, producing this error. In the linked thread the problem seemed to arise from uninstalling OneNote, but that may be specific to that user's installation. Did you recently uninstall or install an application that might use a Java runtime? There might be other jre\bin folders in your machine's search path, Windows doesn't provide a way to ensure the local folders are checked first.

 

[Mr Kevin Hughes]

I unistalled all office365 recently as I no longer have a licence for it, I just reinstalled onenote, and REW now works. I don't see any other jre/bin folders on my PC, before or after the onenote install, and my path variable does not change. I'm guessing it's Microsoft's bug, but you will need to find it.

 

[Mr Kevin Hughes]

After running some measurments OK I now get the following error when click EQ.

REW V5.20.13 running Azul Systems, Inc. JRE 1.8.0_352 64-bit on Windows 10 Locale: language en, keyboard GB, windows-1252 at 96 DPI


Message:
java.lang.VerifyError: class roomeqwizard.dD overrides final method getMatcher.()Lca/odell/glazedlists/matchers/Matcher;
Stack Trace:
class roomeqwizard.dD overrides final method getMatcher.()Lca/odell/glazedlists/matchers/Matcher;
java.lang.ClassLoader.defineClass1(Native Method)
java.lang.ClassLoader.defineClass(ClassLoader.java:757)
java.security.SecureClassLoader.defineClass(SecureClassLoader.java:142)
java.net.URLClassLoader.defineClass(URLClassLoader.java:473)
java.net.URLClassLoader.access$100(URLClassLoader.java:74)
java.net.URLClassLoader$1.run(URLClassLoader.java:369)
java.net.URLClassLoader$1.run(URLClassLoader.java:363)
java.security.AccessController.doPrivileged(Native Method)
java.net.URLClassLoader.findClass(URLClassLoader.java:362)
java.lang.ClassLoader.loadClass(ClassLoader.java:419)
sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:352)
java.lang.ClassLoader.loadClass(ClassLoader.java:352)
roomeqwizard.QF.<init>(y:603)
roomeqwizard.bA.<init>(y:2752)
roomeqwizard.bA.A(y:1936)
roomeqwizard.jF.<init>(y:1337)
roomeqwizard.jF.K(y:2048)
roomeqwizard.hH.actionPerformed(y:699)
javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2022)
javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2348)
javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:402)
javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:259)
javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:262)
java.awt.AWTEventMulticaster.mouseReleased(AWTEventMulticaster.java:289)
java.awt.Component.processMouseEvent(Component.java:6539)
javax.swing.JComponent.processMouseEvent(JComponent.java:3324)
java.awt.Component.processEvent(Component.java:6304)
java.awt.Container.processEvent(Container.java:2239)
java.awt.Component.dispatchEventImpl(Component.java:4889)
java.awt.Container.dispatchEventImpl(Container.java:2297)
java.awt.Component.dispatchEvent(Component.java:4711)
java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4904)
java.awt.LightweightDispatcher.processMouseEvent(Container.java:4535)
java.awt.LightweightDispatcher.dispatchEvent(Container.java:4476)
java.awt.Container.dispatchEventImpl(Container.java:2283)
java.awt.Window.dispatchEventImpl(Window.java:2746)
java.awt.Component.dispatchEvent(Component.java:4711)
java.awt.EventQueue.dispatchEventImpl(EventQueue.java:760)
java.awt.EventQueue.access$500(EventQueue.java:97)
java.awt.EventQueue$3.run(EventQueue.java:709)
java.awt.EventQueue$3.run(EventQueue.java:703)
java.security.AccessController.doPrivileged(Native Method)
java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)
java.awt.EventQueue$4.run(EventQueue.java:733)
java.awt.EventQueue$4.run(EventQueue.java:731)
java.security.AccessController.doPrivileged(Native Method)
java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
java.awt.EventQueue.dispatchEvent(EventQueue.java:730)
java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)
java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
java.awt.EventDispatchThread.run(EventDispatchThread.java:82)

 

[John Mulcahy]

Did you install 5.20.13 over a 5.20.14 installation? If so go to C:\Program Files\REW and delete the file glazedlists-1.11.0.jar. You will need to exit REW if it is running.

 

[Mr Kevin Hughes]

I think I did do that, the fix worked.

Thanks for the quick support.