Help! Output is not available in OS X 10.12.5

Afon

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May 29, 2017
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Hello, everyone.
I'm a new comer of REW. After I installed REW, I found that the output is not available. And I have tried version 5.1 to 5.19b5, but the results were same.
My system:
MacBook 12", early 2015, OS x 10.12.5
Jave V8 update 131(build 1.8.0_131-b11)
Does anyone could help me to figure it out?
Thank you so much.
Screen Shot 2017-05-29 at 4.36.46 PM.jpg
Screen Shot 2017-05-29 at 4.36.27 PM.jpg
 

John Mulcahy

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Apr 3, 2017
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7,296
You need to select an output device, either the built-in audio or whatever other device you are using for audio I/O.
 

Afon

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Thank you for your reply first.
I tried, but still not working.
I thought it's a bug probably.

You need to select an output device, either the built-in audio or whatever other device you are using for audio I/O.
 

John Mulcahy

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Apr 3, 2017
Messages
7,296
Which output device did you select?

If you use the "Generate debug file" button it will produce a file that lists the audio devices Java can see on your system, please attach that file.
 

Afon

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Hi, I have tried all of them, they are all not working.
I'd attached the screen shot and debug file.
Thank you so much.

Which output device did you select?

If you use the "Generate debug file" button it will produce a file that lists the audio devices Java can see on your system, please attach that file.
 

Attachments

  • Screen Shot 2017-05-30 at 10.46.15 PM.jpg
    Screen Shot 2017-05-30 at 10.46.15 PM.jpg
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  • soundcard_debug.txt
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John Mulcahy

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Apr 3, 2017
Messages
7,296
Thanks, the problem is most likely caused by the M3DMixer, it is not compatible with current versions of OS X. To remove it look in Library -> Java -> Extensions where you will probably find a number of libMandoxxx files, delete all of them to remove M3D. They may be in the System library or your user library. Restart REW after removing M3D.
 

Afon

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It works now, cheers!

Thanks, the problem is most likely caused by the M3DMixer, it is not compatible with current versions of OS X. To remove it look in Library -> Java -> Extensions where you will probably find a number of libMandoxxx files, delete all of them to remove M3D. They may be in the System library or your user library. Restart REW after removing M3D.
 
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