I'm sorry to hear you're having issues. I've been down this same road with this receiver, I feel your pain.
I know this may sound like a silly question, and I don't mean to insult your intelligence, but are the new HDMI cables connected in the correct direction? They are active, so will only...
Thanks for asking. I had to exchange my first RZ50. The HDMI board was shot. It would only output when both HDMI outputs were turned on. After receiving the new unit, I have had horrible handshake issues and black screens. But, the RZ50 wasn't to blame entirely this time. I have switched to all...
So, after 9 days, I'm not a happy camper. I'm having major HDMI handshake issues. The cables are not "certified" but are version 2.1 and work perfectly when I connect the Series X or PS5 directly to the TV. As soon as I put the RZ50 in the middle, I'm lucky if I can even get a picture. This...
I got my RZ50 today. Just finished with the basic setup. (The wifey wanted to watch tv) :) Zero issues so far. All features working for my Series X and PS5. 120hz, VRR, Auto Low Latency, all working as they should. I will be setting up and playing with DIRAC this weekend.
Mine was also just shipped on the 18th. I noticed they gave Purolator an incorrect address though. So now I have to hope the changes I made with them work.
Has anyone in Canada received their unit yet? I ordered mine in January and I keep getting told every month the same story. "In a shipping container on the west coast." "Due by the end of *insert month*" Latest update I've received is June/July. Does anyone know of another make that has solved...
For anyone that has ordered one since January or so in Canada, don't expect one anytime soon. I spoke with my salesman and he shared an email from Gentec International. (Onkyo Canadian Distributor) The units were not shipped from Malaysia as expected. They supposedly left the factory February...
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