Not getting any traces in RTA

Discussion in 'Official REW (Room EQ Wizard) Support Forum' started by ainuke, Jul 31, 2017.

  1. ainuke

    ainuke New Member
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    Hi All,

    Longtime user, first time poster.

    I just got some binaural mics to play around with the tune in my car, and went to use REW to test them out. I'm using an external USB sound card, since the jack on my laptop is a TRRS, I believe. Anyway, I'm able to select the sound card (Java drivers) and see input levels registering in the level meter. However, if I attempt to take a measurement or use the RTA, I get no traces, bars, nada; not for the background noise nor the pink noise. I've used a UMM-6 from Dayton with no issue with this, and I feel like I have some familiarity with the software, but it's starting to drive me batty. I tried unplugging the mics and sound card, and am able to get input levels through the level meter via the laptop's built-in mic, but even that won't show any sound in the RTA. I've un/reinstalled REW to no improvement. I want to think there's just a tick box somewhere that's been unticked, but I can't find it.

    Using v5.18 w/JRE on Win10 Pro (probably with the Creator's update). It's my wife's laptop, and she frequently installs everything that pops up.

    Any help appreciated!!

    Erik
     
  2. John Mulcahy

    John Mulcahy REW Author

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    Can you post a screenshot of the RTA when it is set to capture?

    Have you tried the latest REW beta? It is in the Downloads section here.
     
  3. ainuke

    ainuke New Member
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    thanks for the reply, John.
    attached please find the screen cap you asked for, plus one of my prefs.


     
  4. ainuke

    ainuke New Member
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    will try beta

    EDIT: installed 5.19 beta 6. no joy. Same issues. :sad:

    Also tried installing with Windows 7 compatibility. Same issues.
     
    #4 ainuke, Aug 1, 2017
    Last edited: Aug 1, 2017
  5. flmusclehead

    flmusclehead New Member

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    REW used to work fine... Now I'm getting nothing here... Can someone give me a clue?
     

    Attached Files:

  6. ainuke

    ainuke New Member
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    Hmmm...
    I guess I'm glad I'm not the only one?
     
  7. John Mulcahy

    John Mulcahy REW Author

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    There might be something in the REW log files, their location is shown in the About REW window. It is possible a preference has become corrupted somewhere, if that is the case could use the Delete preferences and shut down option in the Preferences menu to clear them out.
     
  8. John Mulcahy

    John Mulcahy REW Author

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    If you put the cursor in the middle of the measurement what dB value does it show?
     
  9. ainuke

    ainuke New Member
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    Thanks , John. I'll check this evening when I get home.
     
  10. ainuke

    ainuke New Member
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    FIXED!

    As directed:
    Preferences>Delete Preferences and Shut Down.
    Reopen REW.

    Back to full functionality! There is joy again. :jump:

    Thank you for your help, John. And thanks for an awesome resource!
     
  11. flmusclehead

    flmusclehead New Member

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    Thank you Sir! You are a gentleman and a scholar... :-)
     

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