As an Audiolense user since 2008, I have been through five sound cards and three sofas.
I did many measurements in the early years, but my last one was in 2019, as the sound was near-perfect.
Yesterday, I received this message, 'IR Extraction Failed'.
I did not find this message helpful.
It took me more than an hour to discover a broken cable and a channel routing on the sound card that changed the first input to channel 2.
With a better error message, like 'Audiolense recorded no signal, check input channel and recording level,' or 'Please watch the microphone monitor levels while recording,' I would have found the solution earlier.
Instead, I believed it was a software issue with Windows 10, and I attempted to install C++ redistributable and dotNET, but both failed as they were already installed.
I also attempted Audiolense 6.2 on Windows 10, rebooted Windows 7 and tried Audiolense 4.12, which worked back in 2019.
I understand that making major changes to Audiolense takes a lot of time, but improving error messages should be straightforward.
I did many measurements in the early years, but my last one was in 2019, as the sound was near-perfect.
Yesterday, I received this message, 'IR Extraction Failed'.
I did not find this message helpful.
It took me more than an hour to discover a broken cable and a channel routing on the sound card that changed the first input to channel 2.
With a better error message, like 'Audiolense recorded no signal, check input channel and recording level,' or 'Please watch the microphone monitor levels while recording,' I would have found the solution earlier.
Instead, I believed it was a software issue with Windows 10, and I attempted to install C++ redistributable and dotNET, but both failed as they were already installed.
I also attempted Audiolense 6.2 on Windows 10, rebooted Windows 7 and tried Audiolense 4.12, which worked back in 2019.
I understand that making major changes to Audiolense takes a lot of time, but improving error messages should be straightforward.